Terms and Conditions

Owlhaven's goal is customer satisfaction through fair and ethical business practices. With that in mind, the following policies seek to create a “no surprises” experience for our customers. These policies are subject to change/modification should I encounter a new problematic situation.
GOAT REQUEST FORM:
  1. All animals are offered for sale only to approved homes.
  2. Potential buyers must complete the Goat Request Form.
PRICING
  1. Wethers are priced at $200 each or 2/$300. 
  2. When sold as a companion to a buck or doe they are $150 each.
  3. Breeding stock starts at $600.
RESERVATIONS
  1. Give a client receives priority selection over waitlist clients.
  2. The reservation fee is a service fee, not a deposit. It is non-refundable except in specific, limited circumstances.
  3. Reservations fees are applied to the purchase price.
  4. Reservation fees can be carried forward to the next year or refunded if a doe does not fill your order.
  5. ALLOWABLE AND NOT ALLOWABLE RESERVATIONS:
    1. Reservations will only be made on the basis of gender (e.g., buck or doe).
    2. No reservations will be made for blue eyes or polled. Should you ONLY want a blue eyed kid, please add yourself to a waitlist.
    3. No reservations are made for wethers.
  6. BUYER REJECTED KIDS: Should a buyer choose not to accept a kid that fills an order (e.g., buckling or doeling out of doe X), the reservation fee will be forfeit and not be refunded or carried forward.
  7. NO kids with disqualifying defects will be offered as breeding stock.
  8. RETAINED KIDS: Owlhaven reserves the right to retain first choice kids from any litter.
WAITLISTS​
  1. There is no fee to be put on a waitlist.
  2. Waitlist clients can make their selections AFTER Reservation-fee clients make their choices.
  3. You can request polled or blue eyed.
  4. You can be put on a waitlist for wethers.
DEPOSITS
  1. No animals will be held without payment of $100 or 50% of the purchase price, whichever is greater. Deposits will hold an animal for 14 calendar days.
  2. After notification of the availability of a kid, the buyer has 48 hours to pay the deposit before the kid will be offered to the next person in line. 
FINAL PAYMENT​
  1. FULL PAYMENT is required within 30 calendar days of deposit and before pickup of the animal(s). 
  2. FORMS OF PAYMENT:
    1. Cash or Zelle is preferred for final payments.
    2. Payments made by Zelle, PayPal, or Venmo must be made 10 business days in advance of pickup to ensure that they clear the bank. I do not accept Checks.
  3. PAST DUE BALANCES: If agreed-upon payments are not made when due, the sale will be cancelled unless other arrangements have been agreed-upon in writing.
  4. BALANCES DUE: Goats will not be released from the farm until all monies due are paid in full. 
OTHER FEES
  1. Any PayPal or Venmo fees will by charged to the BUYER.
  2. CANCELLATION: Should the buyer cancel a purchase a $100 non-refundable fee will be applied.
  3. BOARDING: Boarding fees apply should an animal not be picked up within 30 days
    1. Regular board: $5.00 per day
    2. Kidding pens: $20 per day
    3. Lactating does: $20 per day
    4. Bottle kids: $10 per day
  4. ULTRASOUNDS: $30 each
  5. STUD FEES:
    1. Owlhaven bucks are not available for breeding services, unless it is included or added to the purchase of a mature doe that has not left the Owlhaven property.
    2. ​A standard fee of $100 per breeding applies in those circumstances listed above.
BEFORE PICK UP:
  1. ​​DISBUDDING AND VACCINATIONS: Kids are sold with their CDT shots (first and booster) and disbudded (dehorned), unless they are polled. No exceptions. 
  2. TATTOOS: Kids destined for breeding homes will be tattooed when they are disbudded and given their shots.
  3. NAMING: Owlhaven reserves the right to name any and all registered kids. Buyers may submit three choices for my consideration. However there are no guarantees that I will select a buyer-chosen name. 
  4. SALE GOAT MEET AND GREET: Please refer to photos on the website and performance pedigree information when making purchasing decisions. Videos or Google Meet meetings can be made available to serious buyers.
  5. FARM VISITS: Farm visits are no longer available as it is not covered by my insurance.
PICKING UP AND CARING FOR YOUR KID(S)​:
  1. WETHERS (neutered males/pet goats):
    • I no longer provide banding services due to the risks involved (urinary calculi, tetanus).
    • Please contact your veterinarian within 4-6 months to have your pet neutered. I use Creekside Veterinary Services (Escondido) and Temecula Creek Equine.
  2. TRANSPORTING YOUR KIDS: Kids should be transported within a vehicle to avoid shocking them. I will not allow kids to be transported in open pickup beds.
  3. HOUSING: Nigerian kids are delicate and require warm, clean, dry shelter with good ventilation. Mine live in pens in either a "garage" or my kidding barn. Within the barn they have small doghouses to go into for additional warmth and shelter. Would you put a young puppy out in the weather? Probably not. Use the same caution when caring for your kids. Reservations will not be accepted unless appropriate housing is available at the time that the reservation is made.​
GUARANTEES:
  1. Goats are guaranteed to be CAE, CL, Q-Fever, and Johnes free at the time of sale. 
  2. Goats are also guaranteed to be free of genetic diseases. Should a genetic disorder be identified by the age of two years old, and documented by a licensed veterinarian, the purchase price will be refunded.
  3. BUYERS have the right to have the animal(s) examined by a veterinarian prior to leaving Owlhaven. A full reimbursement for testing and refund of the deposit will be provided if the veterinarian certifies in writing that the goat has a disqualifying illness (e.g., CAE). Should the illness/injury be repairable, Owlhaven will reimburse the testing expense and hold the animal until it is fully recovered. In such cases, no boarding fees will be charged.
  4. If BUYER waives this right of a pre-purchase veterinary exam, no refund will be offered if the goat becomes ill or dies after the BUYER receives possession of the purchased goat.
  5. Doe fertility is not guaranteed, and refunds are not given, except in the case of veterinarian-documented hermaphroditism. Keep in mind that some does require extra time to become mature enough to breed, and may not settle until they are two years old. 
  6. Buck fertility is guaranteed.
    1. At one year of age, bucks should be able to settle a doe.
    2. The buyer MUST notify Owlhaven within 60 days of first being used to breed does.
    3. A veterinarian MUST certify in writing that your buck is sterile.
    4. The buyer is expected to provide reasonable care and feed.
    5. If the animal has been neglected, we guarantee nothing.
    6. OWLHAVEN has the option of making a satisfactory exchange or refunding the money.
    7. In no case shall OWLHAVEN be responsible for more than the selling price.
    8. Animals that are exchanged are done so at the purchaser's expense. This includes transportation.
    9. OWLHAVEN require the original registration papers returned in an animal exchange.
    10. OWLHAVEN does not guarantee any animal that is sold without registration papers.
  7. A doe sold as “bred” is not guaranteed to be pregnant, but only to have been exposed to a buck. Depending on management, does (like people) can miscarry (see #5, below).
  8. Owlhaven Farm does not guarantee future performance of purchased goats, as the farm has no control over the conditions under which the goats are maintained by the purchaser.
CONDITIONS OF SALE:
  1. Sales are at OWLHAVEN'S discretion and will only be made to good homes, criteria include: (1) Appropriate and adequate food and water, (2) Safe and adequate shelter from sun and rain, (3) Safe and secure fencing, protection from escape and predators (dogs eat goats), (4) Companionship – goats need other goats! I reserve the right to cancel a sale if any of the above are not met -- this includes situations where pickup is delayed due to lack of preparation on the buyer's part.
  2. OWLHAVEN CANCELLATION: Owlhaven has the right to cancel a sale for any reason. For example, I've cancelled transactions due to poor communication, lack of preparation to receive purchased goat, and unacceptable behavior/attitude. Should the sale be cancelled, monies paid will be refunded.
  3. ALL SALES ARE FINAL. No further guarantees are expressed or implied. Owlhaven has no control over the care provided to goats after they leave the farm and therefore is not responsible for their health and well-being after they leave the farm.
  4. CAVEAT EMPTOR: Buyers are responsible for their purchasing decisions.
    1. Buyers may request a pre-purchase veterinary exam (see #19) at their own expense.
    2. ALL buyers will be required to sign a health waiver form prior to taking possession of their goat.
  5. FIRST RIGHT OF REFUSAL: Owlhaven requests first right of refusal should you decide to sell your Owlhaven-bred goat. Disease testing is required, reasonable expenses will be paid by Owlhaven.
  6. CUSTOMER SUPPORT: Buyers of Owlhaven-bred goats are provided with ongoing customer support. This support takes two forms: (1) Client pages on my website and (2) personalized service. Before requesting personalized service, please review my website to see if the answer is there.