Owlhaven's goal is customer satisfaction through fair and ethical business practices. With that in mind, the following policies seek to create a “no surprises” experience for our customers.
GOAT REQUEST FORM:
  1. All animals are offered for sale only to approved homes.
  2. Potential buyers must complete the Goat Request Form.​
GUARANTEES:
  1. Goats are guaranteed to be CAE, CL, Q-Fever, and Johnes free at the time of sale. 
  2. BUYERS have the right to have the animal(s) examined by a veterinarian prior to leaving Owlhaven. A full reimbursement for testing and refund of the deposit will be provided if the veterinarian certifies in writing that the goat has a disqualifying illness (e.g., CAE). Should the illness/injury be repairable, Owlhaven will reimburse the testing expense and hold the animal until it is fully recovered. In such cases, no boarding fees will be charged.
  3. NO REFUNDS will be given for any reason after the BUYER takes possession of the purchased goat.
  4. A doe sold as “bred” is not guaranteed to be pregnant, but only to have been exposed to a buck. Depending on management, does (like people) can miscarry (see below).
  5. Owlhaven Farm does not guarantee future performance of purchased goats, as the farm has no control over the conditions under which the goats are maintained by the purchaser.
CONDITIONS OF SALE:
  1. Sales are at OWLHAVEN'S discretion and will only be made to good homes, criteria include: (1) Appropriate and adequate food and water, (2) Safe and adequate shelter from sun and rain, (3) Safe and secure fencing, protection from escape and predators (dogs eat goats), (4) Companionship – goats need other goats! 
  2. OWLHAVEN CANCELLATION: Owlhaven has the right to cancel a sale for any reason. Should the sale be cancelled by OWLHAVEN, payments will be refunded.
  3. ALL SALES ARE FINAL. 
    1. No further guarantees are expressed or implied.
    2. Owlhaven has no control over the care provided to goats after they leave the farm and therefore is not responsible for their health and well-being after they leave the farm.
  4. CAVEAT EMPTOR: Buyers are responsible for their purchasing decisions. No refunds or credits will be given AFTER the buyer takes receipt of the goat.